Behind AI automation are underpaid human workers who label data, moderate content, and fix AI mistakes. Mostly coming from countries located in the Global South, these "ghost workers" face poor conditions, low wages, and job insecurity.
Bibliography
- Raval, N. (2019). Automating informality: On AI and labour in the global South. Global Information Society Watch. Retrieved from https://giswatch.org/node/6202
- Crawford K (2021) Atlas of AI: Power, Politics, and the Planetary Costs of Artificial Intelligence. New Haven, CT: Yale University Press. (Chapter 2)
- Casilli, A. En attendant les robots. Enquête sur le travail du clic, Paris, Seuil, 2019
- Gray, M. L., & Suri, S. (2019). Ghost work: How to stop Silicon Valley from building a new global underclass. Harper Business.